Privacy Policy
FireFoxPolarBear /
Napakettu Holiday Village
(3564685-6)
Last updated: October 23, 2025
1. Data Controller
FireFoxPolarBear / Napakettu Holiday Village
Email: info@napakettu.com
Data Protection Contact: Asle Eskola
2. Purpose of Data Processing
We collect and process personal data for the following purposes:
- Managing accommodation and activity bookings
- Providing customer communication and service delivery
- Processing payments and invoicing
- Sending newsletters and marketing communications (with consent)
- Managing partnerships and cooperation with service providers
- Fulfilling legal obligations (e.g., accounting and reporting to authorities)
3. Personal Data We Collect
We may collect the following personal information:
- Name
- Phone number
- Email address
- Postal address
- Payment information
- Special dietary requirements or other information provided by the customer
Information on special dietary needs is processed only with the customer’s consent and solely for the purpose of providing the requested services.
4. Legal Basis for Processing
The processing of personal data is based on:
- Performance of a contract (e.g., reservations and service provision)
- Compliance with legal obligations (e.g., accounting requirements)
- The customer’s consent (e.g., newsletters and marketing)
- The legitimate interest of the data controller (e.g., maintaining customer relationships and developing services)
5. Data Disclosure and Transfers
Personal data may be shared with:
- Booking and accommodation management systems
- Activity service partners (for excursions or experiences)
- Payment service providers
- Public authorities when required by law
Data will not be transferred outside the EU or EEA without appropriate safeguards.
6. Data Retention
- Booking and billing data are retained for 6 years, in accordance with Finnish accounting legislation.
- Marketing data are stored until the customer withdraws consent.
- Data may be stored longer if required by law or necessary for legal claims.
7. Data Security
Personal data are processed securely and protected with appropriate technical and organizational measures.
Access to personal data is restricted to employees and partners who need the data to perform their duties.
8. Rights of the Data Subject
You have the right to:
- Access and receive a copy of your personal data
- Request correction or deletion of incorrect or unnecessary data
- Restrict or object to the processing of your data
- Withdraw your consent (for example, unsubscribe from newsletters)
- Lodge a complaint with the supervisory authority (the Finnish Data Protection Ombudsman)
- Requests can be sent to: info@napakettu.com
9. Cookies and Website Analytics
The Napakettu Holiday Village website uses cookies to improve the functionality and user experience of the site.
Cookies may collect information about website usage, browser type, and device details.
Users can control or disable cookies through their browser settings.
We may also use analytics and marketing tools (such as Google Analytics) to monitor visitor numbers and improve our services.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
The latest version is always available on our website:
👉 www.napakettu.com